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Refurbished FAQ

What are stock sale items?

Our stock sale items are products in used condition, sometimes with minor to clearly visible imperfections: samples, showroom models, customer returns, or photoshoot items. That is precisely why we can offer you these pieces of furniture at an extremely attractive price.

We are convinced that many of these items can still find a lovely place in your interior—and you can save a great deal of money in the process!

Can the price still be negotiated?

No. Based on the condition of the products, we have set a fair, reduced price. These stock sale prices are final.

Can I have my purchase delivered by your transport services?

No. You are responsible for transporting your purchase yourself. So make sure beforehand that your purchase fits in your car!

      Can I take my stock sale purchase from November 14 with me immediately?

      Yes, you are responsible for the transport yourself.If you are unable to take your purchase with you immediately, you can collect it from our warehouse at another time.

      Later collection: to be determined

      Is my purchase packaged?

      No. Stock sale items are not packaged. You must arrange the packaging and safe transport yourself.

      What if my purchase does not fit in my car?

      Unfortunately, transporting your purchase is your own responsibility. If this is not possible, we will consider your purchase cancelled and will have to cancel your order.

      Does the Pick-Up Point provide assistance?

      No, our warehouse staff are only there to distribute your items. So make sure you bring enough help yourself—some items may be quite heavy and difficult to handle. Furnified cannot be held responsible for any damage that may occur while collecting your order. Always proceed carefully when loading!

      Can I return or cancel my purchase?

      No, stock sale items cannot be returned or cancelled. Once the item has left the Pick-Up Point, a return is no longer possible.

        What about my transport and fuel costs?

        In every scenario, these costs are borne by the customer and can never be compensated by Furnified—not even in the event of cancellation, regardless of the reason.

        Do the stock sale items come with a warranty?

        No. Our outlet items and stock sale items are not covered by a warranty.

        Can I use my gift voucher in this stock sale?

        No. Gift vouchers issued by Furnified cannot be used to purchase stock sale items.

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